1. Company Information & Business Model
Mi Primera Casa (website: https://www.miprimer.casa, email: hola@miprimer.casa, phone/WhatsApp: +54 9 11 3812-5092, located at Julián Álvarez 2870, Palermo, CABA, Argentina) operates a direct-to-consumer (D2C) e-commerce model producing sustainable, foldable cardboard playhouses and creative toys for children.
2. Pricing, Currency & Taxes
All prices published on the website are in Argentine Pesos (ARS) and include all applicable taxes. The advertised price of ARS $60,000 includes the product and free nationwide shipping across Argentina, with zero hidden fees at checkout.
3. Purchasing Process & Payment Methods
Orders are processed securely and encrypted via the Mercado Pago payment platform. We accept credit cards (Visa, Mastercard, American Express, Cabal), debit cards, Mercado Pago account balance, and cash payments through Rapipago and Pago Fácil. Mi Primera Casa never stores your credit/debit card numbers on its servers.
4. Shipping Policy & Delivery Times
We ship to all provinces of Argentina. Orders are prepared and dispatched within 24 to 48 business hours after payment confirmation. Transit time is 3 to 7 business days depending on the destination. Customers receive full tracking details via WhatsApp and email.
5. Right of Withdrawal & Cooling-Off Period (Law 24.240)
Pursuant to Article 34 of Argentine Consumer Protection Law 24.240 and Resolution 424/2020, buyers have the right to revoke their purchase within 10 (ten) calendar days from receipt of the product via our online 'Right of Withdrawal Button', email, or WhatsApp. The product must be unused, disassembled, and in its original packaging.
6. Transit Guarantee & Damaged Goods
We guarantee delivery in pristine condition. If a package is damaged during courier transit, customers have 48 hours from delivery to report it with photos to hola@miprimer.casa or via WhatsApp for an immediate free replacement or full refund.
7. Intellectual Property
All content, designs, photographs, illustrations, and trademarks on this site are the exclusive property of Mi Primera Casa and are protected by Argentine and international copyright and trademark laws.
8. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of the Argentine Republic. Any dispute shall be submitted to the Ordinary Courts of the Autonomous City of Buenos Aires.