Right of Withdrawal (10 Calendar Days)
Pursuant to Article 34 of Law 24.240 and Resolution 424/2020, you may cancel your purchase within 10 calendar days from delivery. The item must be unused, disassembled, unpainted, and in its original packaging.
Law 24.240Last updated: September 1, 2026
Return & Refund Policy
Complete transparency, delivery guarantee, and compliance with Argentine Consumer Protection Law 24.240.
Resolution 424/2020
Complete withdrawal form →Right of Withdrawal & Cancellation
If you purchased on miprimer.casa, you have the right to cancel your purchase within 10 calendar days of delivery. Upon submitting this form, we will provide a reference number within 24 business hours to arrange the return and full refund.
100% Transit Damage Guarantee
If your parcel or house arrives damaged by courier transit, notify us within 48 hours of delivery with photos. We will immediately send a free replacement or process a 100% full refund.
Return Shipping Costs
Return shipping costs are covered by Mi Primera Casa for statutory 10-day withdrawals and transit damage claims.
Refund Timeline & Method
Once received and inspected (or damage verified), refunds are processed via the original payment method (Mercado Pago) within 5 to 10 business days.
How to Request a Return
You can submit a request through our online 'Right of Withdrawal Button', by emailing hola@miprimer.casa, or messaging us on WhatsApp at +54 9 11 3812-5092.
Still have a question?
We respond to all inquiries within 24 business hours.
Palermo, CABA, Argentina hola@miprimer.casa