Question 1

How long does shipping take?

Accepted Answer

3 to 7 business days depending on the geographical region. We offer free shipping across Argentina. We send you the tracking code via WhatsApp and email.

Question 2

What is your return or exchange policy?

Accepted Answer

Yes. In accordance with Argentine Consumer Protection Law 24.240, you have 10 calendar days from receipt of the product to exercise your right of withdrawal and request a full return at no cost (the product must be unused, disassembled and in its original packaging). Additionally, we provide a 100% Delivery Guarantee: if your package is damaged in transit, we send a free replacement or issue a full refund immediately.

Question 3

Can I paint it?

Accepted Answer

Yes! The house comes blank, ready to paint with markers, colored pencils, poster paint or washable paint. Each one turns out unique.

Question 4

Does it hold the kids' weight?

Accepted Answer

Yes. It's made of reinforced 5 mm corrugated cardboard and comfortably holds up to two kids inside.

Question 5

What age is it for?

Accepted Answer

0+ (babies and all ages). Always with adult supervision.

Question 6

Can it be stored?

Accepted Answer

It disassembles in seconds and stores flat under the bed, behind a piece of furniture or in the closet.

Question 7

How do I pay?

Accepted Answer

Online in a couple of clicks, right on the site with Mercado Pago: credit or debit card, your Mercado Pago balance, or cash (Rapipago/Pago Fácil). Prefer a bank transfer? Message us on WhatsApp.

Question 8

I have a discount code — how do I use it?

Accepted Answer

Enter it in the checkout before paying and the discount applies to your total instantly. If you arrived through a referral link, the code is already applied.

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